Sunday, November 28, 2010

At Mughal Garden, customer service is our middle name...

I have good things to say about Mughal Garden, probably my favorite Indian restaurant in the city. They messed up something with my order last night (let's face it: that's going to happen to every restaurateur sooner or later). Far from squabbling, they not only offered to replace the meal at no additional cost, but they gave me a free dessert. You don't see that kind of service much anymore, outside of a pricey, high-end restaurant anyway. Also mind you, in all the years I've been eating at Mughal Garden, this is the first time it's happened. Nothing big happened, mind you. But it was a simple mistake that could happen in any kitchen.